I have been declared the victor in my (dormant) battle with the dry cleaners. Last month I was polite but insistent that they had lost a shirt (a nice silk one, too). They insisted their tracking process indicated they'd only collected 3 shirts and 1 pants from me even though I knew they'd collected 4 shirts. They retrieved the original work order that said, "3 shirts, 1 pants" so they thought that was it. I was annoyed but I couldn't prove anything.



When I came home tonight, the dry cleaners had sent me a letter apologizing to me since they had found my shirt and cleaned it and sent it back to Vons. They also gave me a $5 credit towards my next cleaning.



I had a nice laugh at that one.